Is your appointment coming up? Are you worried about going to the eye clinic during the new coronavirus (COVID-19) pandemic? Rest assured, keeping our patients and staff safe is our top priority.
We anticipate that this outbreak will continue for a while, and do not want our patients to neglect their eye care needs during this critical time. Our optometric clinic has adopted specific measures to protect our patients and staff from potential exposure to COVID-19.
That said, guidelines for slowing the spread of this epidemic are rapidly changing. Please pay close to attention to local regulatory changes to get the most up-to-date information on whether practices can still remain open/ accept non-emergency cases.
Here Are the Precautions Our Eye Clinic Is Taking to Limit COVID-19:
We employ a strict office policy that mandates that all eye doctors, opticians, office staff, and patients not enter if they are feeling unwell or have a fever, cough, sore throat, runny nose, shortness of breath, or have been exposed to a known case of COVID-19 or traveled outside of the country within the last 14 days.
The staff will ask you to wait outside rather than in the waiting area in order to protect yourself and others from any circulating germs. We are trying to schedule our appointments in such a way that our waiting room remains as empty as possible. Furthermore, we ask that you refrain from bringing in additional family members or friends unless necessary.
When you enter our office:
All in-person services (including glasses pickup and repair) are now done BY APPOINTMENT ONLY.
Please call when you arrive so our staff can make sure our entry area is cleaned and ready.
Wearing a mask or face covering is required. If you are unable to wear a mask, please call our office and we will discuss options.
Everybody entering the facility (including doctors and staff) will have their temperature checked.
Hand sanitizer will be provided immediately upon entry.
You will be asked questions regarding possible symptoms and risk factors regarding COVID-19.
All common areas have plexiglass barriers and we sanitize all surfaces and equipment (front desk counters, telephones, pens, door handles, waiting room chairs) with ultraviolet (UV) sterilization wands and disinfectant wipes.
During your eye exam:
The eye doctor will use a special plastic barrier called a slit-lamp breath shield to block the exchange of breath between patient and doctor.
We sanitize all exam rooms, equipment, and patient contact surfaces after every use and at the end of the day with UV sterilization lamps and disinfectant wipes.
All staff members sanitize their hands after contact with each patient and throughout the day.
Our office is equipped with several sanitizing stations.
We request that patients sanitize their hands prior to and after trying on frames. We also make sure to clean frames that have come into contact with patients with UV sterilization.
If we don’t shake hands with our patients during this time, please don’t take it personally.
Please call or text Old Town Tustin Eyecare at 714-669-1121 with any questions or concerns you may have. If you feel it's best for you or a member of your family to reschedule your appointment, we encourage you to do so.
